CureMD, a leading Health IT Solution provider, surpasses past winners to secure top place.
CureMD, the innovative provider of Health IT systems and services made headlines yesterday by topping the 2015/2016 Best in KLAS: Software & Services Awards for both Best EMR and Practice Management for 1-10 physician practices (i).
The company debuted on the KLAS list in 2012 and since then has gone from strength to strength beating all other vendors with its user friendly products that are backed by a passionate service culture.
Healthcare organizations seeking to optimize operations through cloud based, specialty focused EMR and Practice Management are choosing CureMD to support the evolving clinical and administrative challenges of today’s care delivery enterprises. Its All-in-One integrated product offering and everything in-house business model has brought exceptional value and affordability to medical practices of all sizes. The company is now committed to make seamless interoperability a reality for patients and providers by adopting enhanced data sharing practices for an informed and empowered care delivery system. Read more
EHRs have become quite a common phenomenon in the American healthcare industry. In 2015, 78% of office-based physicians use an EHR system while 59% want to switch their current EHR provider. Moving forward in 2016, CureMD, eClinicalWorks, and Practice Fusion are the top three EHR vendors. CureMD offers one of the most comprehensive cloud platforms as an EHR vendor with continuous support and problem resolution. eClinicalWorks has the second highest market share in the American market at 10.2% as it provides solutions to practices of multiple sizes. Practice Fusion specifically caters to smaller practices and is MU, ICD-10, and PQRS compliant. Read more
In today’s struggling economy, physicians tend to focus more on the business side of their medical practices to ensure the sustainability of their medical practice. To improve a practice’s workflow and revenue for its survival in the long run, physicians have started shifting their focus more towards medical billing and coding. Despite this shift in the healthcare industry, many practices have gone bankrupt because of the increasing claim denial rates. It is estimated that US physicians face a loss of at least $125 billion every year because of poor medical billing. There are two main reasons why physicians face such a huge loss in practice revenue; the increasing number of billing errors made by physicians or staff members in claims and the failure of staying up-to-date with the changing rules and regulations of medical billing.
To get Ready for ICD-10 many practices have started outsourcing their medical billing tasks to billing companies, so that physicians can direct more focus towards their patients and leave the ‘dirty’ work to billing experts. However, simply handing over the billing process is not going to help medical practices reach their highest potential and squeeze maximum revenue out of the submitted claims. There are some billing companies that only assist medical practices by carrying out the implied billing tasks like code reviewing, claim preparation, claim submission and insurance follow-up. These tasks can help reduce claim denial rates of medical practices to some extent, but not assist them in turning the tide against revenue loss.
Some billing companies have taken a different approach to tackle this long term revenue loss problem. These companies offer additional services to medical practices like managing claim processing, payment and revenue generation. These added services are collectively known as Revenue Cycle Management or RCM. RCM service covers tasks like claim tracking, payment collection and also addresses denied claims, which is most likely the main cause behind 60% of missed revenue opportunity for a practice. Following are some other services offered by RCM billing companies, which makes them a better choice as compared to simple medical billing companies:
- Pursuing denied claims
Unlike other billing companies, RCM vendors keep track of both the submitted as well as denied claims. By identifying the error behind the rejection or denial of claims, these vendors can advice physicians to make the required changes before resubmitting the claim. This increases the probability of approval of future claims as well.
- Reporting and analysis
A physician needs to follow up with the billing and revenue generation process of his medical practice. RCM vendors provide timely and detailed revenue reports to the physician, informing him of the number of claims accepted or denied and the shift in the practice’s revenue generated from these claims. Regular reporting and analytics also help physicians and billers to forecast the continued growth and profit of the medical practice for the next couple of years.
- Billing follow-up
If a patient defaults on his bill, who is supposed to follow up? RCM vendors also save physicians from the trouble of tracking all patients who have yet to pay their medical bills.
In a nutshell, RCM companies have redefined the billing process of medical practices and are more suitable to handle medical billing operations as compared to simple billing companies. Moreover, not all RCM vendors charge physicians heavily for offering additional billing services, which is a plus point for small practices. In order to find a fitting RCM company for their practice, physicians must evaluate billing companies on the level of services they provide, their industry experience and use of technology.
The key behind a financially successful medical practice is the effective and efficient use of its Revenue Cycle Management (RCM) model. RCM involves all steps related to claim processing management and revenue generation. Looking at historical trends, revenue cycle management has always been a priority for physicians but the recent regulations imposed by CMS and HIPAA are making RCM unmanageable for many.
Due to this dilemma, many practices have considered outsourcing the entire RCM process to medical billing vendors, who are more equipped to handle the process.
The problem with outsourcing for many
The next question that arises, and one that puzzles many physicians, is that if outsourcing medical billing is the best solution for both small and medium practices, why are many practices (which have outsourced the service) still not generating more revenue?
Well research all points towards the RCM vendor selection process. It turns out that if a wrong vendor has been selected for the job, or a practice fails to maintain a proper relationship with its vendor, the results can be disastrous. Practices aiming to increase their revenue can go bankrupt if physicians fail to follow the appropriate guideline or steps while choosing their Medical Billing vendor.
The ideal medical billing vendor should not only have the relevant experience in Revenue Cycle Management, but should also offer a greater ROI than the cost required to outsource the process. Here are some RCM processes that practices must ensure their vendor is offering,:
Claim processing and submission is not all that is required from medical billing vendors. Billers must keep regular follow-ups on the claims that have been submitted to insurance companies for further processing. Follow up time differs for different insurance companies. Some process claims within 15 days while others take as long as 40 days. Some practices fall in bankruptcy by the time they realize that their vendors have only been submitting claims and keeping no tabs on what became of them afterwards.
- Regular reports to provider
Billing vendors should establish a strong relationship with the practice, and keep the latter updated of submitted claims through regular reporting. The reports must be shared at regular intervals (eg: every 90 or 120 days). These reports must include the percentage of accounts in receivables, as well as a breakdown of payers and providers with accounts in each category. The reports must also include a breakdown of claim denials and rejections, along with their causes.
- HIPAA considerations
The billing vendors must also keep up with the latest HIPAA regulations announced by CMS. They must also provide the practice with Risk Assessment and Measures to remain compliant with HIPAA.
There are many other RCM processes that billing vendors offer including, but not restricted to, performance guarantees, technology interfacing and address inefficiencies and shortfalls in getting fully paid on a timely basis. However, if a practice plans on outsourcing medical billing, it should be aware of billing vendors that try to trap practices by fooling them into signing misleading long term contracts. This way practices would lose a lot of revenue if they decided to end the contract early, even if the cause was poor vendor performance.
The Oscars of Health IT, as my boss likes to call it, is less than a week away. I personally believe HIMSS is more like the Golden Globes; you actually get to party while working and networking with your peers rather than being suffocated with lame jokes and an air of formality which pretty much sums up the Oscars. Anyways, I digress.
For Further Read Visit : http://blog.curemd.com/curemd-attends-himss15/#prettyPhoto
For providers looking to select the ideal Oncology Electronic Health Record (EHR) for their practice, and for those seeking replacement for an underperforming system, here are features your new system must possess.
- An evidence-based regimen library
You need Oncology specific templates which should be sequenced based on disease classifications and treatment categories. Your system should also have to ability to create specific protocols to deal with disease-complications and for catering to patient specific needs.
- Chemo management, preparation and ordering
Another feature your specialty specific EHR must possess is this by which orders are electronically delivered, and the drug volume is automatically calculated through a ratio analysis system. The system should be intelligent enough to make a distinction between dosage vials to find out the resultant amount of wastage, in addition to the generation of billing codes and for documentation
- Support for Clinical Operations
The feature known as ‘Clinical Decision Support’ makes certain that patient dosages are automatically updated when particular factors change. The feature should also keep tabs on lab work to make certain that Chemo-plans are updated in correspondence with Renal and Hepatic conditions.
- Integrated Charge Capture
If your system has this feature, you will be able to collect all data needed for billing via Chemo-documentation.
- Auto-complete Progress Notes
This will help convert words into detailed notes. You can also add other images and attachments alongside these notes, in addition to faxing and emailing them to the referring providers.
- A Patient Portal Service
Using this feature, you will be able to enhance patient care and satisfaction by allowing them to securely request refills and appointments, receive test results, and access educational material online.
Keep the above-mentioned features in mind when selecting an EHR for your practice. Download this free Oncology EHR Whitepaper for more help in the vendor selection process.